When an Amazon customer returns an e-book, royalties originally paid to the author at the time of purchase are deducted from their earnings balance.
Amazon's current return policy for e-books allows customers to "cancel an accidental book order within seven days." But, for some readers, seven days is more than enough time to finish a book and return it after reading, effectively treating Amazon like a library. The reason for the negative balance? Kindle e-book returns.Īuthors are protesting Amazon's e-book return policy, a system they say allows readers to "steal" from self-published authors. On her publishing dashboard, she saw something she had never seen before in her 11 years as an author: a negative earnings balance. A kindle e-book reader is pictured at the Book Fair in Frankfurt, Germany, in 2015.Įarlier this month, Lisa Kessler, a paranormal romance author, logged into Kindle Direct Publishing to check her earnings from the previous month.
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